Book Doug Lipp

Former Head of Training at Walt Disney University & Bestselling Author; International Keynote Speaker

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Doug Lipp Bio

Doug Lipp, an internationally acclaimed expert on customer service, leadership and global competitiveness, motivates and challenges audiences around the world. Formerly with the Walt Disney Company’s Disney University and NEC Electronics, Lipp has spent over 25 years working from the front lines to the boardrooms of corporations around the world.Candid. Passionate. Relevant. Doug Lipp is on a crusade to help organizations strengthen their corporate culture, boost business performance, and unapologetically, have fun while doing it. Lipp is a distinguished international consultant, eight-time author, including the best-selling “Disney U: How Disney University Develops the World’s Most Engaged, Loyal, and Customer-Centric Employees”.At age 29, Lipp’s celebrated talent catapulted him to the helm of the legendary Disney University training team at Walt Disney corporate headquarters. Fluent in Japanese, he also helped Disney open its first international theme park as a member of the Tokyo Disneyland start-up team.Drawing on his 30+ years of combined experience at Disney and in private practice, Lipp inspires and challenges hundreds of organizations worldwide. In presentations, he shares how Disney overcame spectacular strategic challenges to unleash one of the most improbable success stories in corporate history.Through riveting examples and powerful, relevant stories about innovation, service, value and leadership, Lipp pulls back the curtain and reveals the behaviors, tools and attitudes that are representative of cultural excellence at Disney and other great institutions. He also discusses common organizational traps that undermine companies and impede their ability to build a thriving and sustainable culture.Consistently ranked as one of the best presenters every time he speaks, Doug painstakingly researches and customizes each of his presentations. He underscores how a company’s current culture is affecting its business, and then provides insights and actionable ideas on how they can build an even better business based on leadership, teamwork and innovation. After his presentation, which includes experiential exercises and participant-centered activities, you will have a blueprint for creating and perpetuating a culture of significance unique to your organization.Contact a speaker booking agent to check availability on Doug Lipp and other top speakers and celebrities.

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